Given WordContact
Email . Tell us which site you were using (Gmail, Slack or WhatsApp Web), what you expected and what happened. Never include passwords or the contents of private messages.
Common questions
A promise was not detected, or the wrong one was saved.
Detection works on messages you send, and some phrasings are missed. Anything uncertain lands in the Review queue, where you can edit, approve or dismiss it. If a clear promise is repeatedly missed, email us the wording.
Nothing is being detected at all.
Open the extension's Settings and check that you accepted the consent screen and that the site is enabled. Then reload the Gmail, Slack or WhatsApp Web tab. These sites change often and detection can break after an update; if it still fails, email us.
How do I sign in, or fix my account?
Use Settings, Account and plan in the extension, or your account page.
How do I cancel my subscription?
From your account page. You keep your plan until the end of the period you paid for. See the Terms for refunds.
How do I delete my data?
In the extension's Settings, use Delete all data to wipe everything stored in your browser. To delete your account, use Settings or your account page; this cancels any subscription and removes your account record and usage history. See the Privacy policy for details.
What does Given Word read?
Only messages you send, on Gmail, Slack and WhatsApp Web, and only after you accept the consent screen. It does not read your inbox or messages people send you. Full details are in the Privacy policy.